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The Convenience Experience Report

The latest insights on consumer perception and experiences at gas and convenience stores.



Learn what consumers think about food-on-the-go, gas discounts, loyalty points and more at gas and convenience stores. 

This inaugural study answers pertinent questions related to consumer perceptions, expectations and what they would like out of their gas and convenience store experiences. 

With 1,500 Americans surveyed, our Convenience Experience Report supports G&C, C-store brands as they navigate rising gas prices, competition with QSRs and digital transformations.

Top Takeaways:

Majority of customers consider purchasing a meal from convenience stores when stopping for fast food.
62% of consumers would visit a c-store more often if drive-thru or curbside was available.
Gas discounts are imperative. There's a window of opportunity to lock in new loyalty members.
Nearly 9 in 10 consumers state price dictates where they buy gas.

Get The Study