QUICK SERVICE RESTAURANTS (QSR)

Safer, Faster QSR Experiences Using Location

A Smarter Way To Engage Customers

Engage customers on their terms – when and where it matters most.

Differentiate your quick serve experience with timely mobile order updates, automated loyalty rewards and reminders, and more by using location for relevant, in-the-moment messaging.

Leading QSR brands, including Dunkin’ and KFC, use Bluedot’s highly accurate geofencing software to power smarter engagement and more optimized customer experiences.

Deliver the Convenience Customers Crave

Put “quick” back in quick service by understanding customer arrival and removing points of friction during their experience at your restaurant. Use location to deliver the ultimate easy experience with faster drive-thru times, “zero-contact” mobile orders, automated check-ins for off-premise orders, fresher deliveries, and more.

Shorter lines. Less hassle. Your customers won’t miss waiting.

60%^{QSR Magazine, 2019}

Of all digital restaurant orders come from mobile

QSR Geofencing Solutions

Gamification

Brands using gamification have seen 30% growth (on average) in loyalty measured by repeat visits and viral distribution.^{Mordor Intelligence, 2020}

Strategically use gamified experiences to engage, retain, and delight QSR customers. Drive foot traffic and boost repeat visits with location-based activities and rewards in your app.

Create real-world quests with location check-ins, unlock offers, gamify your menu, and more.

Ready. Set. Game on!

Smarter Messaging

Targeted communications that are relevant and useful can create lasting customer loyalty and drive revenue growth of 10 to 30 percent.^{McKinsey & Company, 2018}

Use location to cut through a noisy world and deliver timely, relevant messaging that your app users value.

Reach impacted users with critical communications, create a seamless mobile order pick up experience with important updates on arrival, or send a timely survey when you have a receptive audience.

Avoid costly missteps by filtering messages based on app users’ location. Engage when and where it matters most.

Smarter messaging. Smarter engagement.

Drive Thru

70% ^{QSR Drive-Thru Study, 2018}

of QSR sales come from the drive-thru

Learn how Bluedot helps QSRs to quickly identify mobile order customers and prioritize tickets. No check-ins required by customers, no hardware necessary for franchisees.

Customers simply order, grab, and go.

Pick Up

In-Store and Curbside Pick Up Made Easy

Deliver a frictionless BOPIS experience between mobile/online ordering and curbside or in store pick up with location-based solutions.

Eliminate the need for customers to reach for their phones by automating check-in on arrival or use location to sequence mobile orders as customers approach.

Real convenience, just in time.

CRM & Loyalty

Only

21%^{Bond Brand Loyalty Report, 2018}

of members are prompted to use their loyalty program by brand representatives.

Boost engagement and loyalty by automating rewards based on your customer’s proximity to critical places in their journey (e.g. check-out counter, drive-thru, or parking lot). Send personalized offers or timely reminders on customer arrival to redeem their loyalty rewards at check-out.

Loyalty and customer engagement reinvented.