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GROCERY

Contactless
Grocery
Shopping

77%State of What Feeds Us, 2020


of consumers are ordering groceries,
food, and other items via apps

Connect With Shoppers on Their Terms

Consumers increasingly rely on apps for food shopping and retailers need to adapt. Contactless grocery shopping and automated digital rewards will define this era.

Modernize your communication with smarter, location-based messaging that unlocks powerful individual experiences. Deliver relevant, in-the-moment upsells during a curbside pickup, automate loyalty rewards, send timely surveys based on dwell time, and more.

Use location to send messages your customers actually want to receive.

Quick, Contactless Grocery Shopping

Shoppers are prioritizing convenience and control whether shopping in-store, choosing delivery, or opting for curbside pick up.

Grocers can deliver on this demand by using geofencing technology to power frictionless experiences. Imagine a quick, contactless curbside pick up solution where customers literally grab and go thanks to automated check-ins and timely alerts for staff.

With geolocation, grocers and supermarkets can now give customers more flexibility and fresher foods by predicting customer arrival times, sequencing orders for staff efficiency, providing order updates on arrival, and more. Make grocery shopping a seamless experience that will keep customers coming back again and again.

50%State of What Feeds Us, 2020

of consumers are using curbside for groceries, pharmacies, and other essentials

Grocery Geofencing Solutions

Pick Up

In-Store and Curbside Pick Up Made Easy

Use location to deliver a frictionless grocery click & collect experience that seamlessly connects online ordering and curbside (or in store pick up).

Keep check-in simple by automating arrival, or use geolocation to prioritize mobile orders as customers approach.

Real convenience, just in time.

Smarter Messaging

Use location to cut through a noisy world and deliver timely, relevant messaging that your grocery app users value.

With targeted, relevant communications, brands can create lasting customer loyalty and drive revenue growth 10 to 30 percent.McKinsey & Company, 2018

Create a seamless mobile order pick-up experience with updates on arrival, or send a timely survey while you have a receptive audience.

Filter messages based on an app user’s location to engage where it matters most.

Smarter messaging. Smarter engagement.

CRM & Loyalty

Only

21%Bond Brand Loyalty Report, 2018

of members are prompted to use their loyalty program by brand representatives.

Loyalty enables grocery brands to send personalized offers or automatically remind customers to redeem their loyalty rewards at check out. 

Your messaging can be fine-tuned to a customer’s place in their journey (e.g. check-out counter, drive-thru, or parking lot), helping boost engagement and loyalty.

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