GROCERY
Contactless
Grocery
Shopping
77%State of What Feeds Us, 2020
of consumers are ordering groceries,
food, and other items via apps
Connect With Shoppers on Their Terms
More and more consumers are turning to apps when food shopping. Grocery retailers need to adapt to the next era of minimum contact shopping and automated digital rewards.
Modernize your communication with smarter, location-based messaging that unlocks powerful individual experiences. Deliver relevant, in-the-moment upsells during a curbside pickup, automate loyalty rewards, send timely surveys based on dwell time, and more.
Use location to send messages your customers actually want to receive.
Quick, Contactless Grocery Shopping
Shoppers are prioritizing safety, convenience, and control whether shopping in-store, opting for curbside pick up, or choosing delivery.
Grocers can deliver on this demand by using geofencing technology to power frictionless experiences. Imagine a quick, contactless curbside pick up solution where customers literally grab and go thanks to automated check-ins and timely alerts for staff.
With geolocation, grocers and supermarkets can now give customers more flexibility and fresher foods by predicting customer arrival times, sequencing orders for staff efficiency, providing order updates on arrival, and more. Make grocery shopping a seamless experience that will keep customers coming back again and again.
50%State of What Feeds Us, 2020
of consumers are using curbside for groceries, pharmacies, and other essentials
Grocery Geofencing Solutions
Pick Up
In-Store and Curbside Pick Up Made Easy
Deliver a frictionless click and collect experience that seamlessly connects online ordering and curbside (or in store pick up) with location-based solutions.
Eliminate the need for customers to reach for their phones by automating check-in on arrival or use location to sequence mobile orders as customers approach.
Real convenience, just in time.
Smarter Messaging
Targeted communications that are relevant and useful can create lasting customer loyalty and drive revenue growth of 10 to 30 percent.McKinsey & Company, 2018
Use location to cut through a noisy world and deliver timely, relevant messaging that your app users value.
Reach impacted users with critical communications, create a seamless mobile order pick up experience with important updates on arrival, or send a timely survey when you have a receptive audience.
Avoid costly missteps by filtering messages based on app users’ location. Engage when and where it matters most.
Smarter messaging. Smarter engagement.
CRM & Loyalty
Only
21%Bond Brand Loyalty Report, 2018
of members are prompted to use their loyalty program by brand representatives.
Boost engagement and loyalty by automating rewards based on your customer’s proximity to critical places in their journey (e.g. check-out counter, drive-thru, or parking lot).
Send personalized offers or timely reminders on customer arrival to redeem their loyalty rewards at check-out. “Welcome back, Jade! Claim your free beverage when you place your order.”
Loyalty and customer engagement reinvented.