DRIVE-THRU

Serve More People With Faster QSR Drive-Thru

Facilitate faster mobile order pick-up with location software

Bluedot’s geofencing solutions support mobile order and drive-thru initiatives for quick service restaurants (QSRs) to serve guests faster while providing the same friendly, customized experiences customers expect.

Leading QSR brands, including Dunkin’ and KFC, use Bluedot’s highly accurate geofencing software to power more optimized experiences.

A Complete Customer Arrival Toolkit for Drive-Thru

Bluedot’s end-to-end omnichannel solution delivers a frictionless, first-class customer experience the moment customers pull into a curbside space, walk into a store, or enter the drive-thru — no matter how an order is placed.

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4%^{The 2018 QSR Drive-Thru Study}

is the average amount
drive-thru wait times are up year over year

Buck the Trend. Reduce Average Drive-Thru Wait Times

Across the quick service restaurant (QSR) industry, average drive-thru wait times are up 4% year over year. Beat this increasing trend by optimizing your drive-thru experience with mobile location.

With Bluedot, customers can bypass both the speaker box and the payment window, heading straight to the pick-up window. Hyper-accurate geofencing allows you to more efficiently sequence orders in the drive-thru and prioritize kitchen tickets to deliver fresh-off-the-grill food for mobile orders.

88%^{The State of What Feeds Us Study, 2020}

of US consumers consider 4 cars or more in a drive-thru to be a long line.

Save time with mobile order drive thru

Solve the lost customer problem by reimagining the mobile order drive-thru flow. Use location and proximity detection on your mobile app to quickly identify mobile order customers and prioritize tickets. Staff is more efficient, shaving off seconds for order fulfillment.

No check-ins required. No more wait time frustration. Customers simply order, grab, and go.

This modern drive-thru experience is personalized (“Here’s your iced coffee, Mary.”), efficient, and profitable.

More people served with less waiting.

hardware free location technology

Hardware-Free

Real Convenience. Better Experiences. Hardware-Free.

Distinguish between walk-in and drive thru customers to serve them on their terms. Transform the customer experience even further by differentiating between multiple drive-thru lanes.

No hardware required to unlock quick rollouts for unlimited scale.

Mobile Location Unlocks Possibility for Drive-Thru

Bluedot Features for Fast Food Drive-Thru

Sequencing

Bluedot’s geofencing software accurately detects the drive-thru car sequence to ensure order accuracy.

Unparalleled Precision

Complex drive-thru scenarios are supported with Bluedot’s unparalleled mobile location precision.

Hardware-Free

Eliminate costly rollouts. Go to market quicker. No beacons required.

Scalability

Easily scale to thousands of locations with over 200 million points of interest (POI) and counting.

Time-Based Arrival Prediction

Bluedot’s geofencing software accurately detects speed and location to predict customer arrival and help staff sequence pickup orders.

Web-Based Curbside

Bluedot Now Ready can be embedded into existing channels and processes — such as an order confirmation page, text, or email to start order pickup.

In-Store Dashboard

Bluedot Hello Screens are real-time, intuitive dashboards for in-store teams to be instantly alerted of customer approach and arrival.

Frankly, I think [mobile order drive-thru] is the future of how people will want to interact with restaurant companies, because this is arguably faster than any other way possible to get your food.

- Brian Niccol, CEO at Chipotle