Consumer Shopping Trends During the Pandemic
As the impact of COVID-19 continues, consumers are turning to contactless pickup solutions to increase safety and speed when purchasing items from retailers.
Over 1,500 Americans were surveyed in September to learn how the current health crisis is impacting consumer behaviors and sentiments for in-store shopping, curbside pickup, and in-store pickup (or Buy Online, Pickup In-Store: BOPIS).
Looking for the most recent version? See Holiday Shopping Habits 2022.