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The State of What Feeds Us Volume VI

The latest report on how consumer behaviors have changed over the last two years.



State of What Feeds Us 6

Volume VI:

Learn what consumers think about restaurant apps, mobile ordering, tipping and more. 

With data spanning over 2 years and 6 studies, The State of What Feeds Us series has kept a pulse on consumer restaurant trends and expectations since the beginning of the pandemic.

This latest edition of our State of What Feeds Us report surveyed over 1,600 Americans to support restaurant brands as they navigate ongoing operating and social shifts.

Top Takeaways:

Drive-thru visits are consistently higher than pre-pandemic levels.
The combination of in-app and on-site experiences must work to minimize wait times.
Views on what constitutes a long line have not changed.
Consumers expect digital solutions to aid in ordering, timeliness and pickup.

Get The Study