10 Restaurant Curbside Service Mistakes (and How to Fix Them)
Restaurants scrambled to add curbside service during the pandemic, allowing customers to safely pick up their food. However, safety wasn't the only appeal. It turns out people also…
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Restaurant
4 Tips to Improve Local Restaurant Curbside Pickup
For some restaurants, curbside pickup was a pandemic-era necessity. Without the option of dining in, consumers turned to the other choices: takeout, delivery, and curbside pickup. Consumer behavior…
Mobile Location Technology and Privacy: How Should Restaurants Proceed?
First published on QSR Magazine. Without question, the global COVID-19 pandemic has increased our reliance on mobile and location technology from using public network data to building…
New Study: The State of What Feeds Us II
This second installment of our study, The State of What Feeds Us (SWFU), dives into the ongoing impact of COVID-19 on consumer dining behavior and sentiment. Building on…
5 Curated Must-Reads for Restaurants Reopening
Recovering from the impact of COVID-19 will be a long, ongoing process for restaurants. While much is still uncertain, there are several guiding insights that can inform how to safely reopen.
Low-Touch Economy: The New Normal for Restaurant Success
Fast food and quick-service restaurants face the daunting task of meeting the needs of customers who have dramatically changed their behavior and preferences. It’s no surprise that consumers…
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